We have been retained by our client to recruit an experienced arrears officer/collections advisor to join a busy team.
This is a part-time role between 25/30 hours a week. It is likely that this will be every day as there is a definite need on a Friday.
To proactively ensure that action is taken to recover mortgage arrears or gain possession of property.
Dealing with vulnerable customers and ascertaining reason for arrears, working out affordability and putting payment plans in place
Review rent schedules, liaise with internal teams to establish appropriate action Monitor payment arrangements to ensure compliance Preparation of legal documentation and instruction to Solicitors Monitor the progress of litigation to vacant possession Candidates will have an in-depth understanding of the receiver of rent process having been experienced in mortgage/rent arrears
Good all round background in collections/arrears essential.